TERMS AND CONDITIONS OF USE - Eleva Capital Group

Version: 2025. V2
Welcome to the website of Cumbres Towers Realty, S. de R.L. de C.V., trading as “Eleva Capital Group.” By accessing, browsing, and using this site, the company’s social media accounts, or communication tools, you agree to be bound by these Terms and Conditions of Use [cite: 3, 4, 47, 48].

1. Use of the Website and Digital Channels

The user agrees to use the site in a lawful and respectful manner [cite: 7, 51]. These terms apply to data collected on the website, third-party landing pages, social media, and WhatsApp.
  • It is prohibited to use the site for fraudulent or illegal activities [cite: 8, 52].
  • Reverse engineering or circumventing security measures is prohibited [cite: 9, 53].
  • Reproducing or exploiting material without prior express written authorization is not permitted [cite: 10, 54].

2. Registration of Brokers and External Sales Representatives

Brokers who provide their personal information and register in our database as external sales representatives agree to the following terms:
  • Representation: The Broker acts as an independent intermediary. El Broker actúa como un intermediario independiente.
  • Consent Guarantee: When registering a “lead” or prospect, the Broker guarantees that they have the express authorization of the data subject to share the data with Eleva Capital Group for profiling and sales purposes. Al registrar un "lead" o prospecto, el Broker garantiza que cuenta con la autorización expresa del titular de los datos para compartirlos con Eleva Capital Group para fines de perfilamiento y venta.
  • Responsabilidad: Liability: The Broker releases Eleva Capital Group from any claim arising from a lack of consent regarding the original collection of the prospect’s data, and the Broker must at all times hold Eleva Capital Group harmless from any such claim.

3. Information and Commercial Profiling

Eleva Capital Group provides information about its projects (apartments, offices, and commercial spaces) [cite: 12, 56].
  • The content of this information is for informational and illustrative purposes only; features and prices are subject to change without notice [cite: 13, 14, 57, 58].
  • Data provided directly by the user or through brokers will be used to create investment profiles and offer properties suited to their needs.

4. Intellectual Property

All content (text, renderings, logos) is the exclusive property of Eleva Capital Group or its rightful owners [cite: 18, 62]. Therefore, its use is prohibited without express written authorization from Eleva Capital Group [cite: 19, 63].

5. Limitation of Liability

Eleva Capital Group is not liable for technical failures, viruses, or errors in the content [cite: 24, 25, 26, 68, 69, 70]. Use of the site is at the user’s own risk [cite: 29, 73].

6. Governing Law and Jurisdiction

These terms are governed by the Federal Law on the Protection of Industrial Property, as well as the Federal Law on the Protection of Personal Data Held by Private Parties and other applicable laws of the United Mexican States [cite: 40, 84]. Any dispute shall be submitted to the courts located in the city of Cancún, Quintana Roo [cite: 40, 84].

7. Contact

Email: info@elevacap.com | Phone: +52 (998) 116 0262 [cite: 43, 87].